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A Health Improvement Practitioner and Health Coach are available within our service

Your Doctor or Practice Nurse can refer you to a HIP or HC. You can usually be seen on the same day. Those who want a follow-up consult with a HIP or HC can arrange this by phoning reception.

This is a FREE service for patients enrolled with Chadwick Healthcare

A registered Health Improvement Practitioner (HIP) is based in our service.

A HIP can see people of all ages and stages of their lives and help with any type of issue related to behaviour change or mental wellbeing.

A typical consultation with a HIP will take about 30 minutes and focuses on the problem that concern you most on the day.

Health Coaching is a way of helping you gain the knowledge, skills, tools and confidence you need to take an active part in your own health care. It can help you reach your health goals.

The HC will support the individual with 2-5 regular appointments. This service is for 18+ only.

For Immediate Danger or Emergencies Call - NZ Police 111

  • Mental Health Crisis Team - Tauranga Hospital - 0800 800 508
  • 1737(Need to Talk) - Trained Counsellor 24/7– text or phone
  • Lifeline - 0800 543 354
  • Depression Helpline – 0800 111 757
  • The Lowdown Free txt - 5626 or
  • What’s Up - 0800 942 8787
  • Samaritans - 0800 726 666
  • Youth line - 0800 376 633
  • Alcohol & Drug Helpline - 0800 787 797
  • Quitting smoking/Quitline - 0800778778 or by texting 4006
  • Elder Abuse Helpline - 0800 EA NOT OK - free. Text 5032 or email
  • Atawhai - Support with Family Violence- 0800 282 9424 or email:
  • Your General Practitioner


  • - adult depression website and self-management
  • - online learning to improve mental health
  • - information and resources on a widevariety of mental health issues
  • - online mental health support
  • - information and resources on alcohol issues
  • - computer program that helps young people learn skills to deal with stress or depression.
  • - information and resources on a widevariety of mental health issues.
  • -- info on further resources. Apps and websites etc.
  • - Box breathing technique
  • - 25 grounding techniques
  • - info on looking after yourself
  • - managing stress, calming your mind & lifting your mood
  • - science based insights for a meaningful life
  • - Self compassion
  • Home- Here to help u -‘Here to help u’ successfully enables people to access a wide range of free support by simply submitting one help request online.
  • Coping With Loss | Discover A Better Way To Grieve -Their mission is to help you discover better ways to grieve that work for you, so that you too can live and grieve at the same time.

    He aha te mea nui o te ao

    He tangata, he tangata, he tangata

    Whakatauki (Maori proverb)

    (What is the most important thing in the world? It is the people, it is the people, it is the people)

    You can’t expect your car to run on empty so why would you expect your body to do the same.


    Start with three basic fundamentals!




    Also develop good support networks and if needed professional support.

    Setting SMART goals - tool to assist: