Traffic Light ORANGE information
Please read before booking

Our services are for current registered patients only

At Orange, there is community transmission of COVID-19, with increased risks to vulnerable communities and patients, as such Chadwick Healthcare will have additional safety measures in place.

This will include:

• Additional screening questions when booking an appointment.
• The use of virtual consultations including phone or video where we can. 
• Waiting room capacity and usage will be restricted 
• Patients may be asked to wait in their car
• Appointment times may be limited to 15 minutes
• Chadwick staff will be wearing PPE

Our staff will guide you through this process as it will differ by appointment type. 

Please note:  Patients who are Unvaccinated and/or have a mask exemption will be required to have a phone consultation in the first instance. If a physical appointment is required then the GP will arrange this and  patients then wait in their car prior to any appointment. There is no additional charge for this appointment type.

If you or one of your children are unwell with a cough, sore throat, runny nose or fever you must advise us and request a video or phone appointment in the first instance.

If you require a Covid-19 test (swab) - please call us and you will be assessed by a Nurse who can book you in at our South City Drive through - do not come directly to the clinic.  This also applies for testing of asymptomatic patients who require surveillance testing (Patients who are well or have no symptoms)

All of our doctors are able to provide Virtual consultations - telephone or video. If your appointment is for follow-up care or medical certificates this may well be done via a phone consultation. These can still be booked on-line but please indicate if this is for a phone consultation and which is your preferred contact number. The doctor will phone you as close to the appointed time as possible. For video a link will be sent via SMS with your appointment reminder.

Thank you for your understanding.